Cookie Policy

How we use cookies and similar technologies on our website

Last updated: September 29, 2026

Elevate Solutions ("we," "our," or "us") uses cookies and similar tracking technologies on our website to improve your browsing experience, analyze site traffic, personalize content, and serve relevant advertisements. This Cookie Policy explains what cookies are, how we use them, and how you can control your cookie preferences.

Your Choice

By using our website, you consent to our use of essential cookies. You can manage your preferences for optional cookies through our cookie consent banner or your browser settings.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Key Characteristics:

  • Cookies store small amounts of data (typically less than 4KB)
  • They have an expiration date (session or persistent)
  • They can only be read by the domain that created them
  • They cannot access other files on your device
  • Most cookies cannot identify you personally without additional information

2. Types of Cookies We Use

Essential Cookies (Strictly Necessary)

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Examples:

  • session_id - Maintains your session state
  • csrf_token - Security protection against cross-site request forgery
  • cookie_consent - Stores your cookie preferences
  • auth_token - Manages user authentication

Duration: Session or 1 year

Can be disabled: No (required for website functionality)

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve website performance and user experience.

Services:

  • Google Analytics 4: _ga, _ga_* - Website analytics
  • Microsoft Clarity: _clck, _clsk - User behavior analytics and heatmaps

Information collected:

  • Pages visited and time spent
  • Navigation paths
  • Browser and device information
  • Approximate geographic location (country/city level)
  • Referral source

Duration: Up to 2 years

Can be disabled: Yes (via cookie consent banner)

Marketing and Advertising Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be set by us or third-party advertising partners.

Services:

  • Meta Pixel (Facebook): _fbp, fr - Conversion tracking and remarketing
  • Google Ads: _gcl_* - Ad performance and conversion tracking
  • LinkedIn Insight: li_* - B2B remarketing and analytics

Purpose:

  • Measure ad campaign effectiveness
  • Show relevant ads on other platforms
  • Prevent showing the same ad repeatedly
  • Track conversions (demo requests, contact forms)

Duration: Up to 90 days

Can be disabled: Yes (via cookie consent banner)

Functional Cookies (Preferences)

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Examples:

  • language_preference - Remembers your language choice
  • theme_preference - Stores display preferences
  • video_player_settings - Remembers video player settings

Duration: 30 days to 1 year

Can be disabled: Yes (may reduce functionality)

3. First-Party vs. Third-Party Cookies

First-Party Cookies

Set directly by Elevate Skills Academy (elevateskillsacademy.com domain). We have full control over these cookies.

More privacy-friendly

Third-Party Cookies

Set by external services (Google, Meta, Microsoft) that we integrate with our website.

Subject to third-party privacy policies

4. Legal Basis for Cookie Processing

Essential Cookies:

Legal basis: Legitimate interest (necessary for website functionality) - GDPR Article 6(1)(f)

Analytics, Marketing, and Functional Cookies:

Legal basis: Consent - GDPR Article 6(1)(a) and ePrivacy Directive

We comply with the EU ePrivacy Directive and GDPR by obtaining your explicit consent before setting non-essential cookies. Your consent is freely given, specific, informed, and can be withdrawn at any time.

5. How to Manage and Delete Cookies

Our Cookie Consent Banner

When you first visit our website, a cookie consent banner appears. You can:

  • Accept all cookies
  • Reject optional cookies (only essential cookies will be set)
  • Customize your preferences by category
  • Change your preferences at any time by clicking the cookie settings link in the footer

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies:

    Prevent all cookies from being set (may break website functionality)

  • Block third-party cookies:

    Block cookies from external domains while allowing first-party cookies

  • Delete cookies:

    Clear existing cookies from your browser

  • Private/Incognito mode:

    Browse without saving cookies (cookies are deleted when you close the browser)

Browser-specific instructions:

6. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your cookie preferences set through our cookie consent banner.

7. Impact of Disabling Cookies

If You Disable Essential Cookies:

  • Cannot log in to your account
  • Cannot submit forms
  • Security features may not work
  • Website may not function properly

If You Disable Optional Cookies:

  • Website will still function normally
  • May see less relevant ads on other platforms
  • Preferences may not be remembered
  • We cannot analyze site performance

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of significant changes by updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact:

Email: info@elevateskillsacademy.com

Data Protection Officer: info@elevateskillsacademy.com

Address: Elevate Solutions, [Company Address]

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